WATER DAMAGE RESTORATION

Wet carpet?
Time matters.

After a leak or a flood, the clock starts immediately. We extract the water, lift and dry what needs it, and treat the area to help prevent mold and lasting damage to the floor underneath.

Act within 48 hours.
Wet carpet left too long grows mold and can ruin the subfloor. Call as soon as you find it.
Call 812-902-2092

How we handle a wet floor.

Get the water out, get the air moving, and keep checking until it is actually dry.

STEP 01
Assess
We find how far the water traveled, which is almost always further than it looks, and check the pad and the walls at the edges.
STEP 02
Extract
Heavy extraction pulls standing water out of the carpet and the padding, which is the single most important step.
STEP 03
Treat
An antimicrobial treatment on the affected area helps stop mold and mildew from taking hold while things dry.
STEP 04
Dry & Check
Air movers and airflow across the area, then we come back and confirm it's dry.

Situations we get called for.

If the carpet is wet and you did not mean for it to be, call.

Burst or leaking pipe
Supply line failures put a lot of clean water into a floor quickly. Fast extraction usually saves the carpet.
Appliance & water heater failures
Dishwashers, washing machines, refrigerator lines and failed water heater tanks all leak into whatever is nearby, often going unnoticed until the carpet is soaked.
Storm damage
Heavy rain and storm water track in through windows, walls and basements, showing up as wet carpet along the edges of a room.
Overflowed tub or toilet
Clean water overflows are usually recoverable. Contaminated water is different, and it's a case by case basis on what we can do.
FAQ

Water damage questions.

How fast do I need to act?+

As fast as you can. Mold can begin developing in wet carpet within 24 to 48 hours, and the pad and subfloor start absorbing water immediately. Same day extraction gives you the best chance of saving the carpet.

Can my carpet be saved?+

Clean water caught early, usually yes. Water that has been sitting for days, or water that was contaminated, often means the pad and sometimes the carpet have to go. We will look at it and tell you straight.

Do you work with insurance?+

We can document what we find and what we did, which is usually what an adjuster needs. We do not bill insurance directly. Talk to your carrier first if you plan to file.

What should I do before you get there?+

Stop the water source if you can and it is safe. Pick up anything sitting on the wet carpet, especially furniture with stained wood or metal feet.

Do you handle sewage or flood water?+

We can, but it's case by case. Heavily contaminated water needs a licensed mitigation company. Call us if you're not sure, and we'll refer you elsewhere if needed.

Call 812-902-2092